Every employer should appreciate the importance of having a productive workforce, and thus invest adequately to ensure employees are happy and satisfied. Good workplace well-being means your employees will be dedicated to delivering the best services and that’s crucial to running a successful business.
What’s Employee Well-Being and Engagement?
It’s crucial to understand what these two terms mean as you try to improve workplace well-being in your company.
The simplest definition of employee well-being is that it’s the holistic measure of a worker’s physical, emotional, and mental health at work. Well-being means how an employee feels about all aspects of their life such as their health, home life, social relationships, role at work, and more. Employee engagement, on the other hand, means the emotional commitment that an employee has to the company and its objectives. You can, therefore, safely conclude that employee engagement is heavily affected by their well-being.
Enhancing employee well-being isn’t always easy, which is why it would make sense to engage Plus One workplace well-being experts to help you come up with the most appropriate solutions to your predicaments. That way, you not only make your work easier, but you also get customised solutions to guarantee the best fit.
Measuring Employee Happiness & Engagement
The best way to know whether you should enhance employee well-being, and by how much, is to measure engagement and happiness. These two should guide the path you take as you work to improve workplace well-being. So, here’s your quick guide to getting started:
1. Employee Surveys and Pulse Checks
If you’re looking for the easiest way to capture employee sentiment, then regular surveys should work wonders. Engagement surveys are designed to measure your employees’ satisfaction with the work environment, management, career growth, and overall engagement.
Using shorter, more regular, pulse surveys, on the other hand, will give you real-time insights that you can utilise to address concerns.
2. Retention and Turnover Rates
Another reliable way to track employee engagement is to track retention rates. High employee turnover rates mean you’ve got a low engagement issue. A high retention rate, in comparison, means your employees feel valued and supported. Additionally, a high retention rate is a good thing since it goes hand in hand with increased productivity in a business since long-term employees typically adapt better to a company’s culture and internal processes.
3. Employee Net Promoter Score (eNPS)
The eNPS is a measure of the likelihood of employees recommending their workplace to potential employees. This test typically requires employees to rank their employers on a scale of 0 to 10, with a higher score indicating better engagement. A strong eNPS score means you’ve successfully created a positive work environment, while lower scores are from employees who feel disengaged, thus indicating you should find ways to improve.
4. Absenteeism and Lateness Tracking
These two elements are also a clear indication of how your employees feel, with frequent cases of lateness and absenteeism being signs of burnout or dissatisfaction. Experiencing increased rates of absenteeism and lateness will usually be costly and disruptive to a business’s operation. If these rates are currently high for your business you need to find a way to improve the work environment to support employees better.
5. Performance and Productivity Metrics
There’s a strong link between engagement and performance, which is why it’s always recommended that you monitor productivity alongside other engagement measures. There will always be a link between happy, engaged employees and higher output. If you see any decline in productivity, take it as an indicator of dissatisfaction or disengagement.
6. One-on-One Meetings
Business owners should consider organising frequent one-on-one meetings as a way of getting personal, in-depth feedback on employee concerns and overall job satisfaction. The information obtained from such interactions is usually more reliable and goes a long way in supporting leaders in their efforts to make tailored adjustments that will impact employee happiness.
Master the Art of Gauging Employee Engagement
You now have a better idea of what employee well-being in relation to employee engagement and happiness is. The information in this article should point you in the right direction as far as measuring employee happiness and engagement goes. That way, you can determine what you need to do about workplace well-being in your company.
If you need a hand, Plus One has experts who will not only hold your hand but also help you create solutions that meet all your organisational goals. All you have to do is visit plusoneworkplacewellbeing.com to start your journey to success.